Create Your Own
Design Your Own Custom Wallpaper & Murals
Frequently Asked Questions about Our Custom Wallpaper
What file formats and resolution do I need for my custom design?
We accept high-resolution images (300 DPI minimum for best print quality) in common formats including JPG, PNG, and PDF. If your resolution is lower, no problem—our team will work with you to optimise it for stunning results. We’ll guide you through the technical details to ensure commercial-grade quality in your final product.
Can I see a preview of my custom design before I commit to ordering?
Absolutely. Our preview feature lets you visualise your design at actual size and in different room settings. You can make adjustments, check colour accuracy, and ensure pattern alignment before committing to your purchase. This way, you know exactly what you’re getting—we can’t wait to see how your room turns out.
What if I'm not completely satisfied with my custom design after ordering?
We stand behind our work. We offer revision options on custom orders within a specified timeframe, and our team will work with you to adjust colours, patterns, or layout if needed. Contact our customer service team—we’ll solve any concerns and get you the result you’re thrilled about.
How long does it take to produce and receive my custom order?
Production typically takes 7–14 business days, depending on complexity and current order volume. Shipping time is additional. If you’re on a tight timeline, do you mind if we shoot an email over with rush options and pricing? We’re here to help make your custom creation happen on your schedule.
Location
Proudly made in Vancouver, Canada.
Working on the traditional and unceded territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and sel̓íl̓witulh (Tsleil-waututh) Nations.
Terms & Conditions
Delivery & Returns Policy
Email: wally@wallpaperonline.ca
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